Privacy Policy

Website privacy notice: www.maureensharphouse.com

This site is owned and operated by Maureen Sharphouse trading as Maureen Sharphouse.  Your privacy on the Internet is of the utmost importance to Maureen.

Because Maureen gathers certain types of information about her users, she feels you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement fully explains what information she gathers and how she uses it and protects it.

If you are not happy with any aspect of how  your data is used and collected, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). Maureen would be grateful however if you would contact her  first if you do have a complaint so that she can try to resolve it for you.

It is very important that the information held about you is accurate and up to date. Please let Maureen know if at any time your personal information changes by emailing  info@maureensharphouse.com

The Information Maureen Gathers and Tracks

Maureen Sharphouse (www.maureensharphouse.com)  gathers the following types of information about users:

1.    Information Collected by Maureen’s Contact Forms

This information is collected for the purpose of contacting users with a view to responding to their queries. The information collected in this way is used for no purpose other than this.

2.    Information Collected during Member Subscription

Registered members to Maureen’s  site give only their name and email address, which she uses to send newsletters and information relevant to their membership. If you have previously subscribed to any of Maureen’s newsletters or reports or purchased a product online, you may unsubscribe at any time from a direct link contained in all our emails. If you cannot see this link, then do get in touch with us direct by emailing  support@maureensharphouse.com and we will gladly remove your details.

3.   Statistical Information about Traffic to Maureen’s Site

Maureen uses statistics software to track user traffic patterns throughout her site. However, she does not correlate this information with data about individual users. She breaks down overall usage statistics according to where users linked to her from, and about their browser type, by reading this information from the browser string (information contained in every user’s browser).

She also tracks and catalogues the search terms that users enter in her Search function, but this tracking is never associated with individual users.

Maureen uses the information to determine which areas of her site users like and don’t like based on traffic to those areas. She does not track what individual users read, but rather how well each page performs overall. This helps Maureen continue to build a better service for you.

Maureen uses any information voluntarily given by her users only for the express purpose for which that information was intended and for that purpose only.

Sharing of Information

Maureen uses the above described information to tailor her content to suit your needs, to provide information users request about her services and to provide support to her users and subscribers. Maureen will not sell, distribute or lease your personal information to third parties unless she has your permission or is required to do so to comply with any applicable law or valid legal process or to protect the personal safety of her users or the public. 

Access to INformation

Users are legally entitled to a copy of the information held about them at any time. Maureen will be happy to provide this information at any time. Please contact support@maureensharphouse.com. 

Data Storage and security

All information you provide to Maureen is stored on secure servers protected by industry standard firewall and password protected systems. Maureen takes your privacy very seriously, and will take all reasonable steps to protect your personal data, but please be aware that any data which you send to her  site is sent at your own risk. 

Her security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided by her customers.

If there are changes to Maureen’s privacy policy, she will post those changes on this page so that you are always aware of what information she collects and how she uses it.

Retention Period of Personal Data

Except as otherwise mentioned in this privacy policy Maureen keeps your personal information only for as long a period as required by you: to provide you with the service you’ve requested ; to comply with other law, including for the period demanded by our tax authority; to support a claim or defence in court.

Cookies

Maureensharphouse.com utilises cookies to create a more customised experience for its users.  Tracking pixels are utilised (ie Google Analytics) to aid in measuring and tracking where  website traffic is coming from and to track the performance of the site. Also used are remarking pixels from Facebook and Google to aid in customised, targeted follow-up advertising.

Questions and contact information

If you have any questions about this privacy policy, or would like to access, correct, amend or delete any personal information Maureen has about you, register a complaint, or simply want more information  please contact support@maureensharphouse.com .

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